The questions we are asked most

Booking goes through WhatsApp on +39 350 951 0883, or by phone and e-mail if you prefer. Send the service you need, the date and pick-up time, the number of passengers and pieces of luggage, and the flight or ship number. We reply with the vehicle assigned and the all-inclusive fare. Messages are answered every day between 7:00 and 21:00.

The fare is all-inclusive and agreed before departure: waiting time, tolls, taxes and luggage handling are already in it. Send us the route, the date and how many you are: you get the exact price before you decide.

Yes. The fare quoted by Venice Fly Executive Transfer covers waiting time, taxes, motorway tolls and luggage transport. It is agreed before you travel, so the amount you are told is the amount you pay, with nothing added at the end of the ride.

Payment is made at your destination, at the end of the transfer. You can pay in cash or by card: Visa, Mastercard and American Express are accepted. Nothing is charged when you book, so you reserve first and pay after the drive.

Up to 8 in the Sprinter, up to 7 in the V-Class, up to 5 in the V-Class Limousine. The seats listed are passenger seats: the driver does not take any of them.

It depends on the vehicle: the V-Class takes up to 7 passengers and 10 bags, the V-Class Limousine up to 5 passengers and 10 bags, the Sprinter up to 8 passengers and 16 bags. Tell us how many you are and how much luggage you have and we assign the right vehicle, with no luggage surcharge.

Yes. On routes to the Dolomites winter equipment is included in the fare. Tell us about it when you book: it decides which vehicle we send, not the price.

With Meet & Greet the driver monitors your flight in real time and moves the pick-up to the actual landing time, whether the flight is late or early. Waiting time is already included in the fare, so a delay does not change the price. The same applies to ships arriving late at the cruise terminals. Give us the flight or ship number when you book and the monitoring starts from there.

With Meet & Greet your driver waits in the arrivals hall with a personalised sign, showing your name or your company logo. Otherwise we agree the pick-up point on WhatsApp before you travel.

Yes. Venice Fly Executive Transfer vehicles carry the access passes for the passenger terminals of Venezia Marittima, San Basilio, Fusina, Chioggia, Trieste and Ravenna Porto Corsini. That lets us drive inside the terminal and stop at the ship, for boarding and for disembarkation alike. Few operators hold that authorisation. You do not cross a car park with your cases and there is no parking to pay for.

Yes. Cars can go no further than Piazzale Roma. For addresses in the historic centre or on the islands we arrange a water taxi for the final leg, from the quay to your hotel water entrance or the nearest landing stage. Ask for it when you book: the boat is scheduled to meet the car, so there is no wait between the two legs.

The service runs every day from 7:00 to 21:00, weekends included, and outside those hours on request. For after-hours requests, write on WhatsApp to +39 320 055 3296, open 24 hours a day. Pick-ups at 3 or 4 in the morning for early flights and boarding times are routine for us.

The drivers of Venice Fly Executive Transfer speak Italian, English and Spanish.
For foreign guests of hotels and companies, the quote and every detail of the service can also be handled in English.
During the journey the driver assists guests with their luggage, provides useful directions and, when the route calls for it, arranges the connection to the water taxi.

For particular needs we work with authorised professionals. Write to us and we will talk it through: on this subject we prefer to listen before proposing.